北京大学学报（自然科学版）

• 北京大学学报 •

团队冲突、团队信任与组织公民行为: 组织公正感的中介作用

吕艾芹1,2,施俊琦3,刘漪昊3,沈秀芹1,苏永刚1,陈晓阳1   

  1. 1. 山东大学人文医学研究中心, 济南250012; 2. 山东大学口腔医学院, 济南250012; 3. 北京大学心理学系, 北京100871;
  • 收稿日期:2011-08-04 出版日期:2012-05-20 发布日期:2012-05-20

Team Conflict, Team Trust and Organizational Citizenship Behavior: The Mediation Effect of Organizational Justice

Aiqin1,2, SHI Junqi3, LIU Yihao3, SHEN Xiuqin1, SU Yonggang1, CHEN Xiaoyang1   

  1. 1. Humanistic Medicine Research Center of Shandong University, Jinan 250012; 2. Dental School of ShandongUniversity, Jinan 250012; 3. Department of Psychology, Peking University, Beijing 100871;
  • Received:2011-08-04 Online:2012-05-20 Published:2012-05-20

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摘要： 以241位医院工作人员为样本, 使用相关分析和多元线性回归技术检验了团队冲突、团队信任与组织公民行为之间的关系, 并检验了组织公正感的中介作用。结果发现组织公正感对于团队冲突和组织公民行为之间的关系起到部分中介作用, 对于团队信任和组织公民行为之间的关系则起到完全中介作用。

关键词: 团队冲突, 团队信任, 组织公民行为, 组织公正感

Abstract: By using a sample of 241 employees working in hospitals, the present study examined the relationships between team conflict, team trust and organizational citizenship behavior (OCB), and the mediating role of organizational justice. Hierarchical linear regression analysis showed that organizational justice partly mediated the relationship between team conflict and OCB and fully mediated the relationship between team trust and OCB. Implications of these results and directions for future research are discussed.

Key words: team conflict, team trust, organizational citizenship behavior, organizational justice

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