基于“12345”市民服务热线的城市公共管理问题挖掘与治理优化途径
彭晓 梁艳 许立言 李迪华
An Approach for Discovering Urban Public Management Problem and Optimizing Urban Governance Based on “12345” Citizen Service Hotline
PENG Xiao, LIANG Yan, XU Liyan, LI Dihua
北京大学学报自然科学版
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2020, (4): 721
-731
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DOI: 10.13209/j.0479-8023.2020.041
